A professional address like you@yourbusiness.in earns instant trust that a free Gmail address can’t. Creating one in cPanel takes under a minute, but configuring it on every device — correctly and securely — is where people get stuck. This guide covers both, plus the settings table you’ll actually need.
Create the mailbox
1
Open Email Accounts
In cPanel’s Email section, open Email Accounts and click Create.
2
Choose the address
Enter the part before the @ (for example info or your name) and pick the domain.
3
Set a strong password
Use a long, unique password — mailboxes are a common target, and a weak one risks your domain being used for spam.
4
Set a storage quota
Give the account a sensible size. Remember mailbox space is working space, not an archive.
5
Create
Save, and the mailbox can send and receive immediately.
Read your mail: webmail vs a mail app
You have two ways to use the mailbox. Webmail (yourdomain.com/webmail) works in any browser with no setup — ideal when travelling or on a shared computer. For daily use, set the account up in a mail app (Outlook, Apple Mail, the Gmail app) so it’s always to hand and syncs notifications.
Connect your phone and computer
In Email Accounts, click Connect Devices to see the exact server settings. Use IMAP (not POP) so the same mailbox stays in sync across every device — read or delete on your phone and it updates on your laptop and webmail too.
Setting
Incoming (IMAP)
Outgoing (SMTP)
Server
mail.yourdomain.com
mail.yourdomain.com
Port (secure)
993 (SSL/TLS)
465 (SSL/TLS)
Username
full email address
full email address
Authentication
Required
Required
Exact values matter
The server names and ports under Connect Devices are authoritative for your account — copy them exactly. The table above shows the typical secure values.
Keep the mailbox healthy and secure
1
Download or archive regularly
Since mailbox space is working space, archive or download old mail (POP every 7–14 days) so the box never fills and blocks new mail.
2
Enable spam filtering
Turn on the spam filter and tune it so junk is caught without trapping real mail.
3
Authenticate your domain
Set SPF, DKIM and DMARC so your messages land in inboxes, not spam folders.
4
Use a strong password
And change it immediately if you suspect the account was exposed.
Key takeaway
Create the mailbox with a strong password and sensible quota, connect every device over IMAP using the exact Connect-Devices settings, and keep it healthy by archiving mail, filtering spam and authenticating your domain.
Frequently asked questions
IMAP for almost everyone — it syncs the mailbox across all your devices and keeps mail on the server. Use POP only if you deliberately want to download and remove mail to a single device.
Usually missing authentication. Set up SPF, DKIM and DMARC for your domain (the Email Deliverability tool helps), and avoid spammy content and bulk sending from a normal mailbox.
You’ve hit the storage quota. Delete or archive old mail, empty Trash and Junk, raise the quota, or download messages via POP — mailbox space is working space, not long-term storage.
No. Standard mailboxes are for normal correspondence; bulk or marketing mail must use a dedicated opt-in service, as set out in our Acceptable Usage Policy.