WordPress & cPanel FAQs

WordPress is a free, open-source content management system that powers a large share of the web. It lets you build and edit websites through a dashboard, using themes for design and plugins for extra features.

The WordPress software itself is free. You still pay for hosting and a domain, and optionally for premium themes, plugins or developer help. Our Managed WordPress plans start at ₹1,499/mo.

No. Most sites are built and managed entirely through the dashboard and a theme or page builder. Coding only becomes useful for deep customisation.

On our hosting you can install WordPress in a few clicks from cPanel’s application installer, or we set it up for you on Managed WordPress plans. You choose a site name, admin user and password.

WordPress.org is the self-hosted software you install on your own hosting (full control). WordPress.com is a hosted service with plans and restrictions. Our hosting uses self-hosted WordPress.org.

Add /wp-admin to your domain (for example yoursite.com/wp-admin) and enter your admin username and password. We recommend changing this URL for security.

A theme controls how your site looks — layout, colours, fonts and structure. You can switch themes without losing your content, though some styling may need adjusting.

A plugin adds features to your site, such as contact forms, SEO tools, security or e-commerce. Install only the plugins you need and keep them updated.

There is no fixed number, but every plugin adds load and a potential security risk. Keep only actively-used, well-maintained plugins and remove the rest.

Yes — WooCommerce turns WordPress into a full online store with products, cart, checkout and payments. It runs well on our hosting; busy stores may prefer a VPS.

Outdated core, themes and plugins are the leading cause of hacked sites. Updates patch security holes and fix bugs. On Managed WordPress we handle updates for you.

Use a backup plugin or your cPanel backup tools to save files and the database regularly, and keep a copy off-server. We also run our own backups as a courtesy.

At least weekly for most sites, and before every major update or change. Busy or e-commerce sites should back up daily.

Use strong passwords, keep everything updated, limit login attempts, enable two-factor authentication, change the login URL, and remove unused themes and plugins.

It adds a second step at login — usually a code from your phone — so a stolen password alone cannot get someone in. A security plugin can enable it.

Take a backup, change all passwords, update everything, scan with a security plugin, and remove unknown admin users and files. Contact our support and consider a clean restore.

Enable a spam filter such as Akismet, require moderation, disable comments on pages that don’t need them, and use a simple anti-bot check.

Yes. Create a new administrator with a unique username, then delete or downgrade the default one — "admin" is the first name attackers try.

A staging site is a private copy where you test updates, plugins and changes safely before pushing them live, avoiding downtime on your real site.

Copy the files and database, or use a migration plugin, then update the site URL and DNS. We offer free WordPress migration on our plans.

Common causes are heavy themes, too many plugins, unoptimised images, no caching, and an overloaded server. An audit usually finds a few big wins.

Enable caching, optimise and lazy-load images, use a lightweight theme, limit plugins, and host on fast NVMe/LiteSpeed servers like ours.

Caching stores a ready-made copy of your pages so they load instantly instead of being rebuilt on every visit. It is one of the biggest speed wins.

A CDN serves your images and files from servers near each visitor, speeding up load times — useful if you have visitors across regions or heavy media.

Resize images to the size they display, compress them, use modern formats like WebP, and enable lazy loading so off-screen images load only when needed.

Aim for under 2–3 seconds. Faster sites rank better, convert better and keep visitors. Our LiteSpeed + NVMe stack helps achieve this.

It depends on the plan and optimisation. With caching, shared hosting handles small-to-medium sites comfortably; high-traffic sites should use VPS or dedicated.

A slow dashboard is often caused by a heavy plugin, low PHP memory, or background tasks. Disable plugins one by one to find the culprit and raise the memory limit.

cPanel is the industry-standard hosting control panel. From one dashboard you manage email, files, databases, domains, SSL, backups and more — included free on our plans.

Go to yourdomain.com/cpanel or the URL in your welcome email, and enter the username and password we provided. You can also reach it from your client area.

Reset it from your client area, or contact our support with your account details and we’ll help you set a new one securely.

Create email accounts, upload your website, manage databases, add domains and subdomains, install SSL, set up backups, view stats, and much more.

File Manager lets you upload, edit, move and delete your website files in the browser without needing an FTP client — handy for quick changes.

Use File Manager to upload into the public_html folder, or connect with an FTP client. WordPress sites are usually installed rather than uploaded.

public_html is the root folder of your main website — anything placed there is served at your domain. Other domains use their own folders.

An addon domain hosts a separate website in the same cPanel; a subdomain (like blog.yoursite.com) is a section of your domain. Both are created in cPanel.

Use the MySQL Database Wizard in cPanel to create a database and user, then assign privileges. Applications like WordPress need a database to store content.

phpMyAdmin is a tool in cPanel for viewing and editing your MySQL databases directly — useful for advanced tasks like fixing a setting or exporting data.

Open Email Accounts, click Create, choose the address and a strong password, set a mailbox size, and save. Your new mailbox is ready immediately.

Use webmail at yourdomain.com/webmail, or set the account up in Outlook, Apple Mail or your phone using the IMAP/POP settings shown in cPanel.

IMAP syncs mail across all devices and keeps it on the server; POP downloads mail to one device and can remove it from the server. IMAP suits most users.

Mailbox space is working space. Downloading via POP every 7–14 days, or archiving, keeps your mailbox within its limit so new mail keeps arriving.

A forwarder automatically sends mail from one address to another — for example info@ to your personal inbox — without a separate mailbox.

A catch-all receives mail sent to any address at your domain that doesn’t exist. Useful, but it can attract spam, so use it carefully.

Set up SPF, DKIM and DMARC records, avoid spammy content, and keep your sending volume reasonable. We can help configure authentication.

An autoresponder sends an automatic reply — like an out-of-office or "thanks, we’ll be in touch" message — to anyone who emails the address.

You’ve reached your storage quota. Delete or archive old mail, empty Trash and Junk, increase the quota, or download messages via POP.

No. Standard mailboxes are for normal correspondence; bulk or marketing mail must use a dedicated service. See our Acceptable Usage Policy.

A domain is your website’s address, like yourbusiness.in. You register it for a period and point it to your hosting so visitors reach your site.

DNS is the system that translates your domain into the server address where your site lives. DNS records control where web and email traffic go.

An A record points your domain (or subdomain) to a server’s IP address. It’s the core record that makes your website load at your domain.

A CNAME points one name to another name rather than an IP — often used for subdomains like www or for third-party services.

MX records tell the internet which mail server handles email for your domain. They must be correct for email to be delivered.

Changes can take anywhere from a few minutes to 24–48 hours to propagate worldwide, though most update within a couple of hours.

SSL encrypts traffic between your site and visitors, showing the padlock and https://. It protects data and helps SEO. We include free SSL on every plan.

Most plans use AutoSSL, which issues and renews certificates automatically. You can check status in the SSL/TLS section of cPanel.

After SSL is active, redirect all traffic to https:// using a setting in your CMS or a rule in the .htaccess file. We can help set this up.

Yes. Unlock the domain at your current registrar, get the auth/EPP code, and start the transfer with us. Most transfers add a free extra year.

For a single small site, our entry plans are enough. Growing or multiple sites need a larger shared plan; high-traffic or custom setups suit VPS or dedicated.

Yes, provided you keep WordPress and its plugins updated at regular intervals, as outdated installs are a security risk. Our Managed WordPress plans handle updates for you.

Free cPanel, free SSL, Imunify360 security, a free .IN domain on most plans, and unlimited bandwidth, all on fast NVMe/SSD servers.

No. Listed prices exclude 18% GST, which is added at checkout. You receive a proper GST invoice for every payment.

Pay by UPI, NEFT/IMPS/RTGS, debit or credit card, cheque or cash. We also offer payment pickup across Delhi NCR.

We process orders manually after verification, normally within 24 hours of confirmed payment. Late-evening orders may activate the next working day.

Yes — we migrate matching cPanel sites and email for free, with no downtime. Just share your current host login.

24×7 ticket support and phone support during business hours on 011-46563177, handled by our own engineers in Delhi.

We target 99.9% or better network uptime, backed by proactive monitoring on enterprise servers.

Yes, anytime. As your site grows you can move to a larger plan, VPS or dedicated server with no downtime.

WordPress can’t reach its database — usually wrong credentials in wp-config.php, a crashed database, or server load. Check details and contact support if needed.

A blank white page, usually from a plugin/theme conflict or low PHP memory. Disable plugins, switch to a default theme, and raise the memory limit to fix it.

A general server-side error, often from a bad .htaccess rule, a plugin, or a PHP limit. Check error logs in cPanel to find the cause.

The page wasn’t found. In WordPress, re-saving permalinks often fixes broken links; otherwise the page may be deleted or the URL mistyped.

SSL isn’t active or the site loads some content over http. Activate SSL and fix mixed-content links so everything loads over https.

Causes include expired hosting/domain, DNS issues, a code error, or server load. Check renewals first, then logs, then contact our 24×7 support.

In cPanel, open the Errors or Metrics section to see recent server errors, or enable WordPress debug logging to capture application errors.

Bounces come from full mailboxes, wrong addresses, or authentication problems. Check the bounce message, mailbox space, and your SPF/DKIM records.

A traffic spike, a heavy new plugin, an unoptimised image, or a background task. Review recent changes and resource usage to pinpoint it.

Clear the cache in your caching plugin or cPanel, and refresh your browser with a hard reload. This shows your latest changes.

It’s WordPress’s main configuration file, holding database details and security keys. Edit it carefully — a mistake can take the site offline.

Adjust it in cPanel’s MultiPHP INI Editor, or in wp-config.php/php.ini. More memory helps heavy plugins and large sites run smoothly.

Use MultiPHP Manager in cPanel to select a supported PHP version for your domain. Newer versions are faster and more secure.

A cron job runs a task automatically on a schedule — for backups, maintenance or scripts. You set them up in cPanel’s Cron Jobs tool.

Inodes are the count of files and folders in your account. Every file uses one; too many tiny files (often caches/logs) can hit plan limits.

A child theme inherits a parent theme’s design but keeps your customisations safe through updates. Create a small child theme folder with its own style file.

Always use a child theme and keep a backup. A single syntax error can break the site, so test changes on staging first.

cPanel can host Git repositories so developers can deploy and track code changes directly on the server, useful for managed workflows.

Use a redirects plugin in WordPress, or add rules to .htaccess in cPanel, to send old URLs to new ones and preserve SEO.

Use Directory Privacy in cPanel to require a username and password before anyone can access a chosen folder — handy for staging or private files.

Go to Settings → General and edit the Site Title and Tagline, then save. These appear in browser tabs, search results and many themes.

In Appearance → Customize → Site Identity, upload a square Site Icon (at least 512×512). It shows in browser tabs and bookmarks.

The "Post name" structure (yoursite.com/page-name) is cleanest and best for SEO. Set it under Settings → Permalinks, then save to refresh links.

Go to Appearance → Menus, create a menu, add pages or links, set its location (such as the header), and save.

Pages are static content like About or Contact; posts are dated entries such as blog articles that appear in reverse-chronological order.

In Appearance → Themes → Add New, search or upload a theme, click Install, then Activate. Customise it under Appearance → Customize.

Open the Disk Usage or Statistics tool in cPanel to see how much space each folder and your mail use, so you can free up space.

Open FTP Accounts, enter a username, password and directory, and create it. Use those details in an FTP client like FileZilla to transfer files.

Many plans include a one-click installer (such as Softaculous) to set up WordPress and other applications automatically, creating the database for you.

Use the Backup or Backup Wizard tool to upload and restore a full backup, or a home directory, database or email backup individually.

Install a Google Analytics plugin and connect your tracking ID, or paste the tracking code into your theme’s header — a plugin is easiest and safest.

Install an image optimisation plugin that compresses uploads and serves modern WebP format, and enable lazy loading so images load only when needed.